ABOUT OUR PRACTICE
Branxton Medical Centre has been providing health srevices to the local community for more than 30 years. Huntlee Family Practice opened as a branch in 2020 and is helping to provide services to the rapidly growing area. Both sites are fully accredited practices. Our doctors are actively involved in teaching the next generation of medical professionals. We also hold regular clinical meetings at our practice, and our nursing and management teams participate in regular ongoing professional development activities.
Our Practice Information Sheet provides details on our daily operating procedures, how to access care and general policies.
Our Practice Team take pride in their friendly, professional work ethic. We have Zero Tolerance within our practices for abusive behaviour, bullying, discriminatory or threatening behaviour towards any of our staff or patients. Any persons(s) behaving in such a manner will be asked to leave our practice and their relationship with the practice will be terminated.
Patient Feedback and testimonials
As part of our accreditation process we periodically conduct a patient survey to assess what we are doing well and identify areas where we can improve our services. Results of our Branxton Medical Centre survey and our Huntlee Family Practice survey can be viewed by clicking the links. As a result of the feedback we have made changes to our website to make information about our services easier to access.
What our patients say about us.
"The doctor and staff of this practice have been very caring and supportive whenever I have needed them."
"Delighted with the doctor and their knowledge, manner and care. It is greatly appreciated by our family."
"Branxton Medical Centre has always treated my family and I with care and consideration, sometimes humor and laughter, staff are excellent, cannot fault the team."
"Very happy to attend this surgery. Great doctor, great nurse, great advice, great at all times."
Wanting to provide feedback of your own?
We are always willing to hear your feedback whether it is positive or negative. Please feel free to discuss with your doctor or the Practice Manager. You may prefer to write to us or use our suggestion box located at our Branxton site. Please contact the practice for details of where to send your correspondence. All feedback, complaints or suggested are treated as confidential and we treat them seriously. Alternatively, you can forward your concerns to:
NSW Health Care Complaints Commission
Locked Mail Bag 18
Strawberry Hills NSW 2012
Telephone: (02) 9219 7444
Fax: (02) 9281 4585
Email: hccc@hccc.nsw.gov.au
Website: www.hccc.nsw.gov.au
- General Health for All Patients
- Assessment of Lung Function
- Aviation Medicals (Dr. Jongbloed)
- Children’s Immunisations and Check-Ups
- Hearing Tests (National Hearing Care)
- Insertion & Replacement of Hormonal & Contraceptive Implants
- Men’s Health
- Psychological Counselling & Medicine
- Shared Antenatal Care
- Skin Cancer Assessments and Treatment
- Travel Medicine
- Women’s Health
- Workplace Health and Screenings
- Wound Care & Ulcer Management
- And Much More